Shipping policy

Shipping Policy – Hazel Heaven

Thank you for shopping with Hazel Heaven! We’re committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below.

📦 Processing & Shipping Time

All orders are processed within 1-2 business days. After processing, your order will be shipped and delivered within 4 to 7 business days.

Business days refer to Monday–Friday, excluding public holidays.

🚚 Shipping Rates

We offer FREE delivery all over Pakistan – no hidden charges or minimum order requirements. Enjoy hassle-free shopping with Hazel Heaven, knowing that shipping is always on us.

📫 Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your package every step of the way.

❗ Delays & Issues

While we strive to deliver on time, occasional delays due to unforeseen circumstances (weather, holidays, courier issues) may occur. If your order hasn’t arrived within 10 business days, please contact our support team at [insert your contact email].

📍 Incorrect Addresses

Please double-check your shipping information before placing an order. Hazel Heaven is not responsible for packages lost due to incorrect or incomplete addresses.